Category Archives: Communication

Which Why?

Most people have heard that it’s important to communicate the “why” behind an endeavor to help create buy-in. While this is true, it is even more important to know which why to communicate. There are sometimes two “why’s” that motivate us. The first is “because it’s effective” and the second is “because I’ll feel better if we

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Flexibly Informed

The best gameplans are not scripts. They may include a portion of a script that is designed to direct action and experimentation in order to gather information. That information is then planned to inform adjustments that are anticipated from the beginning of the team’s planning. Planning to adjust based on data that is later gathered allows teams

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Ask

I often wonder about how many questions go unanswered because they gone unasked. How many arguments could be avoided if a simple question was asked to provide the clarity needed to prevent the disruptive misunderstanding? How many mistakes could be preempted by a simple “stupid” question that we avoid in order to preserve our reputation until the

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How do I know when I am not supportive?

When I cannot help myself from looking for others that might share my disagreement, I am in danger of harming the team dynamic for the sake of my preference or agenda. If I have gotten to the point that my disagreement has taken the form of a moral judgement, then I must think about why I would

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The Power of Projection: Belief

Belief is something that can influence everything we do. It’s the inner source of our thought patterns. When I am insecure and do not believe in myself, I may project that belief on others. If I don’t believe in myself, how could anyone else? The positive side of projection of belief is that I can project my

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The Power of Projection: Hope

When we are hopeful, it is hard to imagine that others are not. This allows us to act on that hope in a way that may actually inspire those that lack our sense of hope. This is where our projection works for us. If we knew how hopeless others really thought the situation was, we could be

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Power of Projection

We are limited to our own experience and most people struggle to imagine life outside of themselves. It’s easy to assume that everyone everywhere sees and feels the world in the exact same way I do. Our brains like to fill in the blanks of the unknowns with whatever seems plausible. Our brains are good guessers but

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Fastpass

I have noticed that it is important to be very specific about a problem if we want to solve it. Specificity helps narrow down possible solutions. Time is saved in trial and error if we are careful to describe a problem with specific details. The problem is that sometimes our technical inexperience limits our ability to be

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All Talk

Discussion is good and should happen to plan and coordinate efforts but when discussion replaces practical action, it can hold a team back. Discussion should be used to unify the team prior to an action. Too often discussion can be used to hide from the accountability of actually doing what we talk about. It can feel good

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What’s on the agenda?

Meeting agendas should be lean. Info sharing can be sent ahead of the meeting so that the meeting time is reserved for clarifying questions and discussions. The leader must learn how to discern what is best left to an email and what needs to be discussed in person. Meetings become a negative experience when time is spent

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