Category Archives: Communication

Integrity

Trust is something that every team must cultivate. If teammates do not trust each other, the team will struggle to function as a unit. Trust is best develop over a series of opportunities that demonstrate that a person means what they say and says what they mean. Put another way…what they actually do matches what they said

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Zombie Cat Boxes

Truth can seem very philosophical but it is really simple. Contrary to what many people would like to believe, truth is exclusive in that it can’t coexist with whatever is contrary to it. Two separate unrelated realities can be true at the same time but two possibilities that are diametrically opposed cannot be true at the same

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Bitter Seeds

Great teams do not leave anything to chance. This is especially true of conflict. Conflict is something every team will face. What separates a team from another is how they respond to conflict. I have observed that most team dysfunction is centered on the team’s ability to handle conflict in a healthy way. Dysfunction holds a team

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Training the Brain

I believe that social media content is not responsible for the dysfunction of our culture so much as the rate and volume that we consume it because it sharpens our propensity for making snap judgements about others. The world is a judgemental place and therefore it is not really a safe place to grow and develop in

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The Evil Madlib

The biggest difference between judging someone and evaluating someone is whether or not you are projecting a motive. Motives are an internal motivators that other people have no true access to unless we self report them. When I evaluate someone I must be careful to only take into account what I see and not speculate on motivations.

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Effective Assessment

Every great team has a culture of evaluation. This is necessary to assess effectiveness and effort. Even their assessment is effective because they assess the right things. It’s easy to measure things that are going to show a positive result but great teams are not afraid to take a look under the hood to see what needs

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Set a Standard

Every team has a certain level of expectation for both quality of product and behavior. Quality is only achieved through a set of standards. Standards have to be set for people to understand expectations. Some people see any standard as overbearing and unreasonable because of the inherent implication of accountability. However having a clearly communicated statement about

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Talking About Talking

Semantics can be important when proper communication is at stake. Words matter and clear communication is as important as anything on a successful team. Great teams know that getting the terminology right is more about alignment than anything else. Ordinary teams can get bogged down in an endless circle of conversations about their conversations. Teams are often

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Enduring the Road

Teams cannot endure the challenges on the road to the top without having the ability to truly speak and receive truth from each other. If a team attempts something great without this ability, the journey will tear the team to pieces. Pride is a sneaky little choice that never lets anyone close enough to truly help me.

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I was only teasing.

Great teams are careful about their attitude towards inclusion. When we tease each other, we must make sure that the message we send is endearing and not exclusionary. Teammates can have a lot of fun teasing each other around inside jokes and familiar themes they have shared in their time working together. Teasing is a problem when

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