Two people who work next to each other but never communicate might as well be working on different teams. Communication is crucial to collaboration but so many people treat it as a non-preferred administrative task. I am convinced that the quality of communication determines the quality of the team. Quality communication must run in both directions. Teammates who demand to be informed on their terms are not truly collaborating. Great teams do not leave communication to chance. When decisions are made, they think first about who needs to be communicated with. Great teammates consistently do the hard work to participate in the systems of communication that the team agrees to use despite the inconvenience. Communication is that important.