Experience and Confidence

Decision-making is a vital skill that should not be taken for granted. Freedom means freedom of choice and you never know if that is a new experience for someone. When a team empowers someone to make decisions, they should know what the track record is for their ability to make decisions. Do they have the confidence to move or will they wait until an emergency makes the decision for them? Do they have the experience to make the right call or will they have to suffer through a learning curve? Knowing this allows the team to set the right expectations for people. Decision-making is not as universal a skill as some of us would like to think.

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