The Cost of Fear

Mistakes that go unreported out of fear are a waste for two reasons. First, the team never gets to truly resolve the problem as mistakes are never owned and discussed in a way that finds a solution. The team is therefore tasked with searching for a cause and also working around what seems to be a hole in the bucket. The second reason unreported mistakes are wasteful is that the team misses out on a moment to look back on and learn. In a sense the mistake is wasted as it gets swept under the carpet. This waste is reflective of a leadership culture that governs on fear of embarrassment and not incremental development.

1 Comment

  1. This is why a clear vision and understanding are so important

Leave a Comment

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>