Default Settings

We all have methods that seem like second nature. When a team is wanting to improve, they have to consider that many of their “default settings” could be what is producing their “default” outcomes. It stands to reason that a team that is striving for excellence is admitting to being less excellent than they want to be. This admission should result in a willingness to change anything required to be more excellent. It should, but predictably, it doesn’t. The status quo is too often illogically defended despite a desire to improve. It’s an odd and irrational team dynamic because change in outcome cannot happen without a change in method and practice. What a comfortable and boring world that would be…

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