Sometimes optics do tell the truth. Things really are as bad as they look. When we blow it as a team, we should embrace and acknowledge that failure. To worry about the optics of a failure wastes the effort needed to right the wrong. Righting the wrong should never be making the wrong look ok. When we
When a team allows optics to shape their actions and policies, they are being lazy. How things look are never as important as how things are. Allowing the wrong people to make decisions for us avoids the responsibility of the team’s actions. Complaints from ill-informed people should be considered but not unconditionally followed. If we always make
Why do we fear the opinions and perceptions of ill-informed people? Teams must be secure and confident enough in their purpose, vision, and mission that they can withstand the criticism of those who don’t really have all of the facts. It is important to listen to feedback, but not all feedback is coming from an informed source.
Truth must be the foundation of our lives. The slippery slope of public relations for the protection of image can cost leaders their integrity in a slow subtle fade until the lies they tell are only believed by themselves. The fear of what people think is probably the largest source of compromise for leaders and their teams.
Perception has no effect on an actual truth. It might affect the ability for others to believe or consider it truth, but perception cannot in any way veto truth. The famous quote illogically states that “perception is reality,” but that is silly. Just because I can’t see something, it doesn’t annihilate it from existence. Perception builds narratives
A word that has popped up in leadership circles lately is “optics”. Google defines it (typically in a political context) as the way in which an event or course of action is perceived by the public. Optics is a word that we have used in place of saying that we are worried about what others might think
Grudges are team killers. Grudges happen when we have not been willing to forgive and repair with a teammate. Grudges slowly destroy the dynamic of a team because it taints the thought-life of a person. If I hold a grudge, I begin to see life through cynical glasses. Everything begins to remind me of why I am
The ability to forgive requires a lack of entitlement. Entitled teammates are not team-minded because they feel that something is owed them. This is a difficult situation on a team because entitlement causes a teammate to become a liability. Decisions begin to be made to defend or acquire what they feel entitled to rather than what is
The best teammates understand that tension will rise in the heat of the battle. Emotions are a part of every team and conflict is inevitable. The ability to forgive and repair quickly is what defines a great teammate. Great teammates don’t allow those tense moments to linger in their mind. Resentment isn’t allowed to build because they
When things don’t go our way, the team has a choice to get bitter or get better. The bitter team focuses on finding the person or circumstance to blame for their loss. The better team admits that improvement is needed and seeks the weakness that the team can work to develop. Bitter is much easier than better.