Enraged and Delighted

Every decision has the chance to please someone and offend another. The team must remember this reality when we make important decisions. Our “democratic” culture focuses on the will of the people and that can create an expectation of the majority ruling in every situation. However, not every team situation should be led democratically. Therefore, decision makers have to have the courage to disappoint someone at every turn. The outcome of a vote can be a great way to choose a leader but it can also be the coward’s way out when faced with a hard decision.

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