Complaining versus Concern

Dan Pierce/ May 14, 2016/ Teambuilding/ 0 comments

Complaints are often confused as concerns. Even the complainer may think that their complaint is a concern that can benefit everyone. But that is the distinction between a valid concern and a complaint. Complaints are self-centered and based on preference. Engaging a complaint will likely swing the pendulum in a way that will cause another complaint from the other end of the spectrum.

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