The Blame Narrative
Great teams manage disappointment by understanding its cause without assigning blame. Blame is person focused while cause is focused on circumstance. It is much easier to assign blame to an individual than the circumstances caused by the team. It fits the narrative that the team is good but may have a few bad apples. The problem with the blame narrative is that it concentrates the causes on a specific individual or group of individuals rather than finding lessons the entire team can learn from. Blaming someone for a dropped ball may help a team maintain its narrative, but it rarely resolves a disappointment completely and will likely be repeated. Sadly the repeat of blame will develop a scapegoat who’s label is confirmed by multiple disappointments and the team dynamic will continue to fail to improve.